ご利用上の注意

International Shipping

How to order:
1. A banner like the one shown in the image below will be displayed on the website accessed by customers from overseas.

ZenLink


2. On the product page you wish to purchase from, click 'Add to cart' on the ZenMarket banner.
The Cart will only appear for items that can be purchased from your country.


3. On the screen displayed on the ZenMarket page you are redirected to, click 'Add to Cart' again. If necessary, enter details such as size, design, or other specifications of the product you wish to purchase in the description field.


4. ZenMarket will receive your order and arrange the international shipment.


For more detailed shopping instructions, click here:
https://zenmarket.jp/en/quickguide.aspx


Cost:
In addition to the product price and domestic shipping fee, a proxy fee of 500 yen per item for ZenMarket, as well as international shipping fees, are required.
However, purchases from our shop come with a special discounted fee of 300 yen instead of 500yen.


ZenMarket offers a variety of payment and shipping methods, allowing you to choose the one that best suits your needs!


Learn more about the cost here:
https://zenmarket.jp/en/fees.aspx#ZenMarket%20service%20fee


Contact:
We are unable to respond to inquiries from overseas.
For any international inquiries, including product details and shipping, we kindly ask that you contact ZenMarket for assistance.


Contact: https://zenmarket.jp/en/help.aspx#feedback
ZenMarket supports 19 languages to assist customers worldwide.


Other Links:
International shipping cost calculator: https://zenmarket.jp/en/calc.aspx
International shipping method: https://zenmarket.jp/en/shipping.aspx
Payment method: https://zenmarket.jp/en/payment.aspx#Payment%20methods%20and%20fees






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